Ease Of Access

Maybe you can’t miss work, live in a remote location, or perhaps you don’t have the time, finances, or optimal health to attend to your therapeutic appointments face-to-face in our offices.
With TelePsychology we are still here to help!

All TelePsychology services are conducted by licensed mental health clinicians. Our virtual counselling sessions allow you to connect with your clinician in a safe and private online environment; anything you share is confidential. The major advantages of this service is that it is accessible, convenient,
and flexible – even in a global pandemic.

You’ll be able to see, hear, and interact with your clinician in the same way as an office-based session.

All you need for TelePsychology sessions are a computer, tablet or smartphone, {your device must be complete with a camera, speakers and a microphone}, as well as a private space to speak with your clinician for the duration of your appointment.
*You may also have the option for counselling sessions conducted on the telephone.

Please note that our office strives to offer telepsychology services that resemble a face to face counselling experience. Regardless of our efforts telepsychology services are not the same as face to face counselling services. The therapist is unable to offer the same variety of interventions, approaches and services through the telepsychology platform. It should also be noted that telepsychology services are not appropriate for all presenting mental health concerns. Our therapists will work with you to determine if this modality is an ideal fit for your mental health needs. If telepsychology services are not deemed to be an ideal fit for your mental health needs our team will ensure that you are connected to appropriate services outside of our office. If you are experiencing an emergency please dial 911 on our phone device or visit the nearest hospital.

Our office does not provide 24/7 psychological services.
The following distress lines may be suitable for short term crisis intervention 780-482-HELP (4357) and 1-877-303-2642 (toll free Alberta wide) 

Please note that there are limitations to confidentiality for all psychological services at our office. With the exception of clinical supervisors, all disclosures made in session are confidential and cannot be disclosed to a third party without your written consent except in the following potential cases.
a)  Imminent danger to yourself or others.
b)  Suspicion of abuse or neglect of a vulnerable person such as a child, elder or mentally challenged adult.
c)  Court subpoena.
d)  Defending a malpractice suit.
e)  Collecting unpaid fees, which will be forwarded to Met Credit Collections.

Learn more about the system used for our video counselling here:

To learn more about software/hardware requirements: