Family Counselling Centres is a private mental health clinic. Our offices do not require a doctor’s referral, nor are we covered by provincial health care. 

Clients may have coverage through third-party insurers, *direct billing is available!

For those without extended health coverage, a sliding fee scale can be accessed. The hourly rate of service will be based on your annual household income .

Our fees for therapeutic services reflect the 2022 recommended fee schedule set by the Psychologists’ Association of Alberta.

Individual /
Multi-Participant Session


*50 Minute Office Session.





*Sliding fee scale reflected.

Equine /Rural Animal Assisted Session

*50 Minute Session.
+ $30 fee for facility costs and rural animal care.






*Sliding fee scale reflected.

Direct Billing Services

Our offices provide direct billing to the following insurers:
*Not all clinicians are approved for billing under each insurer. 

  • Alberta Blue Cross
  • Canada Life {formerly Great West Life}
  • Chamber of Commerce Group Insurance
  • ClaimSecure
  • Desjardins
  • FSCD
  • GreenShield
  • Industrial Alliance
  • Johnson Inc.
  • Johnston Group
  • Medavie/Federal Blue Cross

Things To Consider

Receipts are issued at the time of payment, and can be used to obtain a reimbursement from your insurance company for the services received. However, obtaining reimbursement from an insurance company is the responsibility of the client. When contacting your insurance company for details of your coverage, be sure to verify:

  • That psychological or counselling services are covered by your policy;
  • If the insurer pays a set amount per visit, a portion of the fee per visit, or a total amount independent of sessions;
  • If only a certain amount of time is allotted for each visit/is there a limit per day/week;
  • What type of clinician is covered;
  • If you need a physician’s referral;
  • What the procedure is for reimbursement (i.e., direct billing eligibility or client paying up front and submitting receipts).

Download our Client Handout Below to have these questions on hand for when you contact your insurer!


Accepted Payment Methods

Payment is due prior to starting your session, fees can be paid by E-Transfer, Visa, or MasterCard.

Tax Deductables

Fees for psychological services may be claimed under tax deductible health care expenses on your income tax return. Additionally, many of our services are covered by private insurance. Please inquire with your health insurance provider regarding the details of your coverage. It is up to the client to check which mental health services and mental health professionals are specifically included in their company’s agreement.

Please note that a full session fee will be applied if an appointment is missed or cancelled without notifying us 48 hours in advance.